Website Support By Maple

Do you have any website questions, updates, or tasks?
Email support@maplecreative.co and we'll get to it!

Ryan

Welcome to the Maple Support Portal! If you're an existing client, you can simply submit a ticket. If you're new, check out our help docs, or chat with someone on the team if you'd like to give it a spin.

If you're working on a project, or want to look at your project history and access documents, click visit your Client Portal 🙂

Tools

Become familiar with the tools we're using for your website so you can work with ease.

Your Toolbox

Videos

Tutorial videos embedded within your website dashboard exactly when you need them.

Training Videos

Guides

Helpful guides for learning all about websites, marketing, and email strategy.

Your Guides

Templates

A list of documents you can duplicate and use for projects. You'll find these handy for content.

Content Templates

Maple Toolbox

These are the tools that you're using for your website – and to run the various procedures included in your website & marketing documentation list below.

As a client, you'll have a video overview that I created specifically for your project, and also access a link to a public knowledge base to learn more specific information. Here is a list of tools clients have available.

  • Maple Builder
  • WP Form Builder
  • Email Marketing
  • Copy Starter Templates

Website Training Videos

Your website has a catalog of professionally produced WordPress training videos in the dashboard. This is the perfect resource for becoming more familiar with your website without needing to rely on random Youtube videos.

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When you're logged in, you'll see the link in the top right of your menu.

These videos are available for you and your whole team, and are always up to date with the latest version of WordPress.

Another nice bonus about these training videos is there are additional videos for a few important plugins such as Maple Builder, WooCommerce and Yoast SEO. Once these plugins are enabled, the training videos appear.

Visit your website dashboard to see the videos. As long as you're with Maple, we've got you covered. You can also find videos in our help icon in the bottom right, or by visiting the organized manual in the client area on this site: https://maplecreative.co/wordpress-training

Detailed Guides

The following guides were created to support you in managing your website, creating content, and understanding digital strategy so you can succeed in reaching your audience.

Use the links to access the guides, and feel free to print them and use them as you grow your online project.

Content Templates

These templates are available to help guide planning and content creation. By using templates your content will be more consistent, and thus more readable and user friendly. These templates also help you follow best practices for website indexing which helps your search results.

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Are you stuck?

I'm happy to help you with any questions you have, or even to just complete the task that you've been stuck on. Hop in the chat, or leave a message if I'm not here.

  • Delegate a task: As a client, you can delegate a task to me any time, in whichever way is best. We've got you covered.
  • Schedule a call: Sometimes things deserve a conversation, or maybe you want help mapping out a new idea. You can visit maplecreative.co/booking anytime to book an appointment.